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Find the most frequently asked questions about our App here.
Where can I find the BIM&CO plugin?
Our App can be downloaded from this page.
When I install the BIM&CO plugin, why does the error message "Cannot expand pf64 constant on this version of Windows" appear?
error app 32 bit This message appears if your version of Windows doesn't support our plugin installation program. Our software is only compatible with 64-bit versions of Windows 7, 8 and 10.
After installing your plugin, the “Always Load” message appears when opening Revit – is this normal?
This message appears when opening Revit after you have installed the BIM&CO plugin. This is perfectly normal; it’s an Autodesk security message that appears just to make sure that the Revit add-on you have downloaded is safe. Click on “Always Load” to stop this message showing when opening the program. Click “Load Once” if you want to approve and enable the plugin each time you open Revit. Or, click “Don’t Load” if you don’t want to load the plugin. Please be aware that the BIM&CO plugin is safe
What does the ___ button do?
What does the plugin do? The plugin allows you to connect your objects to our OPMS (the standard properties management and product intelligence system on the BIM&CO platform) and to save time by preventing you from re-entering property details. You also have access to automatic translations of BIM&CO properties, access to our SDL, the ability to find an object in one click on BIM&CO, and many other thing
How does the plugin work?
Our plugin works with various professional software applications. We have made every effort to make it available on as many different programs as possible, so as to diversify and develop our product range. We invite you to come back to this page to find out more, and to look at all the FAQs for this product.
Is your plugin compatible with Apple Mac?
At the moment, our plugin doesn't work on Mac OS. However, if you want to be one of the first users to try the plugin for Mac OS when it does release, please don't hesitate to contact us at email@example.com.
Can I apply the plugin’s system settings to objects downloaded using the quick download feature?
You can insert data from BIM&CO’s OPMS into a Revit model (whether it’s a user-created model, or one that has been downloaded via Quick Download or Smart Download) by clicking the “Download data ” button. Next, all you have to do is choose the object that includes the properties you wish to import, and to effect a smart download. This option lets you choose the p
What should I do if an error message appears when starting Revit?
If the error message is from the BIM&CO plugin, we advise that you close Revit and restart it. If the problem persists, restart your computer. If this doesn’t work, uninstall the BIM&CO plugin and reinstall it by going to this link. If the error message continues to show, our support teams are on hand to help you solve the problem, either through the BIM&CO online chat function, or by contacting us at [this link](https://www.bimandco.com/en/cont
How do I add a file to the viewer?
In the fifth step of the object editor setup process, you will find the option to “Manage your models”. You can choose between 3D and 2D files by dragging and dropping them here at this stage. You can drag your .obj files into the viewer and they will appear. This will work even if your .obj files are in a .zip file. Be aware that our platform will automatically open and display .rfa files in the viewer by default. !(https://storage.crisp.chat/users/helpdesk/website/eeaa57ab-9bed-46cf-9a45-
What do the .obj files do?
An .obj file is a file created by certain modelling programs such as Archicad, 3DSMax, Rhinoceros, Inventor and many others. Other applications may also be configured to work with Revit to allow .obj files to be exported. These files allow a model to be generated in our platform’s viewer, simply by uploading this file during stage 4 of the BIM object editing process. !(https://storage.crisp.chat/users/helpdesk/website/eeaa57ab-9bed-46cf-9a45-14ce127caab6/b5cb0f16-23ee-4143-803f-dfb60d8cc284.
I don’t have a BIM&CO account. How can I use your plugin?
Without a BIM&CO account, you can still access the platform, but you can’t download anything – this includes the plugins. You can visit the plugins page to find out more about them, but you will have to register and log in before you can download them. For more info, please see the How do I install the plugin? article. !(https://storage.crisp.chat/users/helpdesk/website/eeaa57ab-9bed-46cf-9a45-14ce127caab6/d2b2c81e
How do I save my mapping?
In case you have to map the properties of the object you want to upload on BIM&CO, all you have to do is click “Upload and share”. A pop-up window will open with all of your properties arranged by their type. Properties underlined in green are mapped automatically by our OPMS. Blank property fields can be mapped manually by clicking the “Select…” button at the end of each property line. !(https://storage.crisp.chat/users/helpdesk/website/eeaa57ab-9bed-46cf-9a45-14ce127caab6/99b2c37c-6c9b-4fda
How do I install the plugin?
To install our plugin, you must first close any active modelling programs. Then, all you have to do is click the “plugins” link at the bottom of the page. You will be taken to this page. !(https://storage.crisp.chat/users/helpdesk/website/eeaa57ab-9bed-46cf-9a45-14ce127caab6/792cc387-b9de-4826-b58e-0377d973ef87.p
How do I translate the properties of an object that I have shared with BIM&CO?
BIM&CO provides a smart properties management system, OPMS, which allows you to – among other things – translate object properties into other languages. To do so, follow these steps: Upload your object (via our plugin) Map the object properties with OPMS (BIM&CO’s smart properties management system) !(https://storage.crisp.chat/users/helpdesk/website/eeaa57a
Do I need to re-enter my data in every language again?
No, you don’t need to re-enter all of an object’s properties to translate them into every available language. BIM&CO handles this with its own OPMS. Check the article How do I translate the properties of an object that I have shared with BIM&CO?
What versions of Revit/Archicad/Sketchup is your BIM&CO plugin compatible with?
Our plugins are compatible with the following versions and software: Archicad 18, 19, 20, 21 Sketchup 2015, 2016, 2017 Revit 2015, 2016, 2017, 2018 and 2019
Is there a difference in the way in which the properties of Revit objects are handled, depending on whether they are .rvt or .rfa?
It is possible to upload .rvt files using the plugin. The only difference when uploading .rfa files is that you have to choose the object you want to upload after clicking the “Publish object” button. After this, the dialog box for choosing object properties and variants will open as normal.