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Find answers to questions relating to your personal data here.
What is GDPR?
The GDPR (General Data Protection Regulation) is a new EU regulation that replaces the EU Data Protection Directive of 1995. Its purpose is to significantly improve the protection of the personal data of EU citizens and to strengthen the obligations of companies that collect or process personal data. It came into force on 25th May 2018 and incorporates many of the security and confidentiality requirements of the 1995 Directive. It also includes several new provisions to strengthen the rights o
Who does the GDPR apply to?
While current EU legislation (the 1995 Data Protection Directive) governs entities within the European Union, the territorial scope of the GDPR is much broader, in the sense that it will also apply to companies established outside the EU which a) sell their products to EU residents; or b) monitor the behaviour of individuals in the EU. In other words, even if you are based outside the EU, from the moment you control or process data from EU citizens, you are affected by GDPR. As all companies
Does BIM&CO comply with the GDPR?
Yes, BIM&CO complies with GDPR. Since we collect contact data on thousands of users who have downloaded BIM objects and data from our platform since 2015, protecting this personal data has always been one of our top priorities.
What information is collected by BIM&CO and why?
Personal data means any data that identifies a natural person, directly or indirectly. Thus, BIM&CO collects in particular the names and first names of users, their email addresses and their logins and passwords. BIM&CO collects this information not only to make its services work, but also to improve them on a daily basis.
How does BIM&CO obtain users' consent?
Visitors to the BIM&CO platform must register to use the site and download BIM objects and data. BIM&CO's registration process refers to the detailed terms and conditions that clearly state what data is collected, as well as how and why.
How can users search for and edit information about them that has been collected by BIM&CO?
BIM&CO's policy of respect for the privacy of users clearly defines their rights with regard to their personal data which is stored by the company. Users can edit their information at any time directly from their account settings. To do this, go to "edit your profile". Once on the page click on "Change your personal information": here you will find all the personal data relating to your account. You can then modify this information as you wish. Should you wish to delete your personal data, plea
How can I change my password?
To change your password, go to "edit your profile". Once on the page, click on "Manage your authentication strategy", here you will find all the ways of connecting to BIM&CO. Click on the BIM&CO method and click edit. Here, you can change the email attached to the account or change your password.
Do I have to agree to be included in BIM&CO's user database?
Yes. At the time of registration, users of BIM&CO must give their consent to join our list of subscribers.
How do I unsubscribe from BIM&CO?
We'll be sad to see you go! So that your account can be deleted and we can understand why you want to leave, please contact us either: via our chat page or, our email: firstname.lastname@example.org
What is BIM&CO's policy about cancellation of subscriptions?
BIM&CO's subscription cancellation policy is clear: in each e-mail sent by BIM&CO, recipients have a clearly visible unsubscribe link and they can choose to unsubscribe with a single click.
How long does BIM&CO keep the personal information of its users?
As long as you have an account, BIM&CO keeps your data. You can delete your account at any time by contacting us via our chat page or via the email: email@example.com. However, some data may be retained by BIM&CO after an account has been deleted, for example as when required by law, when you have not yet completed payment procedures, or if such data is required for operation of our safety and security systems.
How is the personal data used by the BIM&CO platform protected?
At BIM&CO, ensuring the security of our users' data is a priority. Access to user data is restricted both physically and electronically. Our technical team uses state-of-the-art protection methods to secure our users' data, such as encryption protocols, authentication protocols and data security breach detection tools.
Where and how is BIM&CO user data stored?
User data is stored within the Company and on servers hosted by third-party professional data processing centres located in France and Ireland, in which BIM&CO has full confidence.
Does BIM&CO share the personal information of its users?
Does BIM&CO sell user data to third parties?
No, and BIM&CO is committed to not doing so. Your data is not sold or leased to third parties. Only manufacturers affiliated to the BIM&CO platform have access to certain data about you (name, first name, number of downloads...) as part of the BIM objects they make available on the platform.
Does BIM&CO have a data protection officer?
Yes. BIM&CO has appointed a data protection officer to oversee compliance with the GDPR, coordinate the efforts of our research and development and sales and marketing teams and act as a data protection expert. It is possible to contact this officer at: firstname.lastname@example.org.